Privacy Policy
Privacy Policy
This Privacy Policy describes how eloviraes (“eloviraes,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit, use our services, make a purchase from eloviraes.com, communicate with us, or otherwise interact with our online store.
By using our website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, billing address, shipping address, email address, telephone number, account information, order details, customer service communications, and information you submit through forms on our website.
When you make a purchase, payment information is processed by our payment service providers. We generally do not directly store complete payment card details.
We may also automatically collect certain information when you visit our website, including your IP address, device type, browser type, operating system, pages visited, referring URLs, shopping activity, and information collected through cookies and similar technologies.
How We Use Your Information
We may use personal information to provide and fulfill our services, process payments, fulfill and deliver orders, send order and shipping communications, provide customer support, prevent fraud or misuse, maintain website security, improve our products and services, personalize your shopping experience, and comply with applicable legal obligations.
If you subscribe to marketing communications, we may use your email address to send promotional messages, new-product information, or special offers. You may unsubscribe from marketing emails at any time through the unsubscribe link contained in those communications.
The eloviraes storefront currently offers an email subscription feature for store news and offers.
Shopify
Our store is powered by Shopify.
Shopify processes certain information necessary to provide ecommerce functionality, including checkout, payment processing, website hosting, order administration, security, analytics, and related services.
Your information may therefore be processed by Shopify and other service providers involved in operating our store.
Cookies
We may use cookies and similar technologies to remember your preferences, maintain shopping-cart functionality, analyze website traffic, improve website performance, and support advertising and marketing activities.
You may be able to manage cookies through your browser settings or available consent-management tools.
Sharing Personal Information
We may disclose personal information to service providers that help us operate our business, such as Shopify, payment processors, shipping providers, fulfillment partners, analytics providers, customer-service platforms, marketing providers, and fraud-prevention services.
We may also disclose personal information when necessary to comply with law, respond to lawful requests, enforce our agreements, protect our rights, prevent fraud, or complete a business transaction such as a merger, acquisition, or sale of assets.
We do not intentionally disclose personal information except as described in this Privacy Policy or as otherwise permitted by law.
International Processing
Because we operate an online business and use third-party service providers, your information may be transferred to or processed in countries other than the country where you live.
Where required, appropriate safeguards may be used for international transfers of personal information.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and satisfy legal, tax, accounting, or regulatory requirements.
Your Rights
Depending on your location, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information.
You may also have rights to object to or restrict certain processing or to opt out of certain targeted advertising or data-sharing activities.
To submit a privacy request, contact:
We may request information necessary to verify your identity before completing your request.
Children's Privacy
Our website is not intended for children who are not legally permitted to use online commercial services in their jurisdiction.
We do not knowingly collect personal information from children in violation of applicable law.
Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, services, technology, or legal requirements.
The most recent version will be posted on eloviraes.com with an updated “Last Updated” date.
Contact
For privacy-related questions or requests: